At Binadam Store, we strive to provide our customers with high-quality beauty and health products. If for any reason you are not satisfied with your purchase, we offer a flexible refund and returns policy to ensure your complete satisfaction.
Refunds: We offer a 30-day refund policy from the date of purchase. If you are not completely satisfied with your purchase, please contact our customer service team at [Contact Details] within 30 days of purchase to initiate the refund process. Please note that the product must be unused, unopened, and in its original packaging to be eligible for a refund.
Returns: In the unlikely event that you receive a defective or damaged product, please contact our customer service team at [Contact Details] within 7 days of receiving the product to initiate the return process. We will provide you with a return shipping label, and once we receive the product, we will either send you a replacement or issue a refund.
If you wish to return a product for any other reason, please contact our customer service team at our whatsapp or Call us  within 30 days of purchase to initiate the return process. The product must be unused, unopened, and in its original packaging to be eligible for a return. The customer will be responsible for the return shipping costs, and once we receive the product, we will issue a refund.
Exceptions: Please note that we do not offer refunds or returns on the following products:
- Products that have been used or opened
- Products that have been tampered with
- Products that have been personalized or customized
- Products that have passed their expiration date
- Products that have been purchased through a third-party retailer or distributor
We reserve the right to refuse a refund or return if the product does not meet the above criteria.
Customer Service: Our customer service team is available to assist you with any questions or concerns you may have regarding your purchase. Please contact us at [[email protected]] and we will be happy to assist you.
Thank you for choosing Binadam Herbs & Packages Private limited . We appreciate your business and are committed to providing you with exceptional service and high-quality products.